Thank you for visiting IRGPlotters.com and IRG.com an IRG Plotters & Printers, Inc. (IRG) Web site.

Protecting your privacy is important to us. We hope the following statement will help you understand how IRG collects, uses and safeguards the personal information you provide to us on our site.

IRG Complies with PCI DSS Security Standards

PCI = Payment Card Industry DSS= Data Security Standards

In security terms, it means that IRG adheres to the PCI DSS requirements for security management, policies, procedures, network architecture, software design and other critical protective measures. In operational terms, it means that IRG makes sure our customers' payment card data is being kept safe throughout every transaction, and that our customers and us have confidence that we're protected against the pain and cost of data breaches.

It's a matter of following the 12 requirements in the standard, working with our acquiring bank and using the tools offered through the PCI Security Council. Please remember that PCI DSS compliance is an ongoing process, not a one-time event. IRG continuously assess its operations, fix any vulnerabilities that are identified, and make the required reports to the acquiring bank and card brands we do business with.

IRG's PCI DSS Certificate of Compliance Number: 1158-03BA-4D2E-2579 issued by Internet Security Assessor (ISA): TrustWave.

Certificate on file, please submit a request if a copy is needed.

To learn more about PCI DSS Compliance please visit the PCI Security Standards Council (https://www.pcisecuritystandards.org).

Information We Collect and How We Use It

IRG does not sell or transfer personally identifiable information collected at this site. We do not collect more personal information than necessary to participate in any of the site's features. This policy sets forth our collection and use practices.

IRG is the sole owner of the information collected on IRGPlotters.com and IRG.com. If IRG collects personally identifiable information from users this information will not be sold, shared, or rented to others in ways different from what is disclosed in this statement, without explicit consent from the user.

If you request a quote, sign-up for an event or purchase a product/service from us, we request certain personally identifiable information from you on our web site or order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date).

We use this information for billing purposes and to fill your orders.† If we have trouble processing an order, we will use this information to contact you.

IRG collects information from our users at several different points on our Web site. The IRGPlotters.com and IRG.com Web sites collect personally identifiable information using the following methods:

Order Forms/Payment

IRG.com/IRGPlotters.com requires its customers to purchase the service, and therefore requires proper billing information such as name, address, e-mail address and credit card information. If we encounter any problems processing the order, this information will allow us to get in touch with the purchaser. Financial information such as credit card number is submitted over a secure connection.

IRG.com/IRGPlotters.com maintains a copy of the billing information (with the exception of credit information) to allow for future contact regarding the purchased services or of any new features that may be of interest to the purchaser if you have opted to receive them.

IRG.com/IRGPlotters.com uses Skipjack Financial Services as its credit card gateway and processing company to bill for goods and services. This third-party company does not, retain, share, store or use personally identifiable information for any secondary purposes.

When you register at IRG.com or IRGPlotters.com for any of our services we will ask that you provide your name, address, e-mail address, phone number, gender and date of birth. An e-mail address and personal contact is mandatory. Should there be any problems with the service, this information will allow us to get in contact with you.

Sharing Information for Site and Promotion Administration and Safety

Except for the following limited and necessary instances we do not share personally identifiable information collected at this site with third parties. We share the information with our partner agencies who assist us in administering the site and various programs and promotions. They can only use the information to administer our site and programs. These agencies are bound to keep information private and secure. We may also disclose personal information if required by law, for example, to comply with a court order or subpoena or to protect the safety and security of site visitors.

Non-Personal Information Collection

IRG Polls and Surveys From time to time we may ask our site visitors to answer survey questions. Surveys generally deal with the site, our products and services. We may ask for age or age ranges, gender, and other non-personally identifiable information. No personally identifiable information is requested and the information collected from a user is not tied to any personally identifiable information that may have been previously provided. We may have agencies administering our surveys, but these agencies are acting solely on our behalf. We may post sample answers to polls or surveys at the site, no identifying information is ever included. Information gathered from polls and surveys are for internal use by IRG Plotters & Printers, Inc. and IRG/IRGPlotters.com.

Cookies and Tracking Technology This site uses cookie and tracking technology. Cookie and tracking technology is useful for gathering information such as browser type and operating system, tracking the number of visitors to the web site, and understanding how visitors use the site. Cookies can also help tailor the site to visitors' needs and help customize the site for visitors. For example, we may use cookies to keep track of most visited sections of our site or to make sure a visitor does not see the same information repeatedly. We use general IP address information to better understand how the site is utilized. Personal information cannot be collected via cookies and other tracking technology, however, if personally identifiable information was previously provided, cookies may be tied to such information. Aggregate, but not individual, cookie and tracking information may be shared with third parties.

Security, Changing, Reviewing and Deleting Information

IRG has taken a number of steps to safeguard the integrity of its data and prevent unauthorized access to information that is stored in its various systems. These measures are designed and intended to prevent corruption of data, block unknown or unauthorized access to our systems and data, ensure the integrity of information that is transmitted between IRG and its customers, and to provide protection of confidential information that may be in our possession.

For security purposes - and to make sure this service remains available to all users IRG uses specialized software programs for monitoring and auditing network traffic to identify unauthorized attempts to upload or modify information, or otherwise to cause damage to our systems. IRG also uses industry-leading tools and encryption technology to control access to specific applications and services, protect data that is transmitted electronically between IRG and its customers and protect confidential data stored on our systems. These programs help us identify individuals attempting to tamper with the site and related systems.

WARNING -- If security monitoring reveals possible evidence of criminal activity, information pertaining to such activity may be provided to law enforcement officials.

Unauthorized attempts to upload or tamper with information on the IRG.com and IRGPlotters.com web sites or related systems are strictly prohibited and are subject to criminal prosecution.

The information contained in this security statement should not be construed in any way as giving business, legal, or other advice, or warranting as fail proof, the security of information provided via the IRG.com, IRGPlotters.com web site or its related systems. Communications from IRG.com and IRGPlotters.com

If you ever have any questions about our privacy policy, please contact us. We respect your rights and privacy, and will be happy to answer any questions or concerns you might have.

For privacy questions we may also be reached at:
1.800.474.9514 (Monday -Friday, 9:00 a.m. - 6:00 p.m. PT)

or by writing at:

IRG Plotters & Printers, Inc.
2800 28TH Street
Suite 153
Santa Monica, CA 90405-6204
Email Contact: privacy@irg.com